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Welcome to Jeep Girl Mafia Club!

Refunds and Returns Policy

Refunds and Returns Policy

Due to the nature of the products we sell, we do not accept returns or exchanges for non-defective items.

Please double check your order before placing it to ensure correct, shipping address, size, color, quantities, etc. 

Damages, incorrect items and/or other issues

We inspect all items we send out, however, sometimes it is possible to receive a damaged item. If you think you have a damaged or defective item, please contact us at business@JeepGirlMafia.com within 3 business days of receiving your order.

We are human, errors are possible, and mistakes do happen. If we send you incorrect items, please contact us at Business@JeepGirlMafia.com so we can correct your order as quickly as possible. If an item is no longer available, we will issue you store credit or a refund.

Shipping Policy

All non-custom orders are processed within 7 business days. Custom orders are processed within 7-14 days. If we are experiencing a high volume of orders, shipments may be delayed a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

The impacts of Covid-19 may result in shipping delays.



Damages

Jeep Girl Mafia is not liable for any products damaged or lost during/due to shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Be sure to save all packaging materials and damaged goods until filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.
𝗖𝗹𝗮𝗶𝗺𝘀
You have 30 days from the estimated delivery date to inform business@JeepGirlMafia.com that you didn't receive your order. Once you've informed us there's a problem, please allow 3 business days to provide a delivery update or offer a replacement.
** Thank you for working with JGM and being patient with us! 
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