Refunds and Returns Policy
Due to the nature of the products we sell, we do not accept returns or exchanges for non-defective items.
Please double check your order before placing it to ensure correct, shipping address, size, color, quantities, etc.
Damages, incorrect items and/or other issues
We inspect all items we send out, however, sometimes it is possible to receive a damaged item. If you think you have a damaged or defective item, please contact us at business@JeepGirlMafia.com within 3 business days of receiving your order.
All non-custom orders are processed within 7 business days. Custom orders are processed within 7-14 days. If we are experiencing a high volume of orders, shipments may be delayed a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
The impacts of Covid-19 may result in shipping delays.
International Shipping Policy
You have 30 days from the estimated delivery date to inform business@JeepGirlMafia.com that you didn't receive your order. Once you've informed us there's a problem, please allow 3 business days to provide a delivery update or offer a replacement.